英文テンプレート
電話のあいさつ
Hello, I’m a buyer from Japan.
My name is ◯◯. I’m looking to buy your products in the future if it’s possible.
If it’s okay, can I have a minute of your time?
(大体yesと言ってくれます)
Is it possible to ship to Japan?
店員さんの受け答え
OKの場合
Yes , we can ship to Japan. など
NGの場合
Sorry, we don`t ship to Japan.
続きの会話
Yesの場合
Great! I have couple more questions, so could I get your What’s Up?
→店員さんが電話番号を教えてくれます
聞いたら必ずリピートして確認しましょう!
I’m going to repeat it again to make sure. 012-3456-7890 Is it correct?
Yesと言われたらお礼を言って電話を切ります
Great! Thank you so much for your time.
I’ll text you right away!
Noの場合
Okay, NO problem! Thank you for your time. Have a good day!
What’s Upで確認する時のテンプレ
How much is the shipping going to be?
Is it possible to get refunded for VAT?
Can I use Japanese credit card?
(I have VISA and MasterCard)
Does everything come with receipts, warranty, a box, and a dust bag?
Is there anything else I need to know?
在庫確認
電話の流れ
Hello, I’m a buyer from Japan. My name is ◯◯.
I’m looking for a product.
Do you have △△(商品名や番号)?
Yesの場合
Great! I have couple more question, so could I get your What’s Up?
開拓時と同じ流れです
What’s Upで先ほどのテンプレ+日本へ送れるかも確認しましょう!
Is it possible to ship to Japan?
Noの場合
Okay, no worries! Thank you for checking! Have a good day.
